DocShipper the best alternative to GEODIS
If you’re here, chances are you’ve faced challenges with GEODIS—perhaps missed details, surprise fees, or services that fell short of expectations. While GEODIS is a well-known name in logistics, DocShipper offers an alternative focused on personalized service and transparent pricing.
This page breaks down the essential differences to help you decide if DocShipper is the dependable freight forwarding partner for you.
Common Complaints About GEODIS
We’ve analyzed hundreds of recent complaints from sources like the Better Business Bureau, Trustpilot, forums, and direct client feedback to highlight businesses' most frequent issues with GEODIS.
Non-existent customer service
You've probably experienced the frustration of delayed responses and lack of personalized support—a common complaint from GEODIS customers who feel their needs are often overlooked.
Frequent Delays & Errors
If you’ve experienced delays and operational mistakes with GEODIS, you’re not alone—many customers share the same frustration with recurring issues that disrupt their logistics flow.
Damaged Goods, No Accountability
It’s disappointing when shipments arrive damaged and GEODIS seems unresponsive—many customers report feeling let down when accountability is lacking for such critical issues.
Unprofessional and Rude Interactions
You may know the frustration of feeling dismissed or unimportant in interactions with GEODIS staff, an all-too-common experience that leaves clients longing for respect and attentive service.
DocShipper vs GEODIS: A Brief Overview
GEODIS:
A Global Logistics Provider
GEODIS is an international logistics provider offering a range of supply chain solutions, including freight forwarding, contract logistics, distribution, and express delivery services. Operating across numerous countries, GEODIS serves as a key player in global logistics, connecting businesses with efficient, large-scale transport and distribution networks worldwide.
DocShipper:
Customer-Centered Logistics
DocShipper is a logistics provider offering a fresh alternative for businesses tired of the poor service they often receive from big freight forwarders. With a focus on transparency, flexibility, and personalized service, DocShipper provides a more reliable and customer-centered solution for all your shipping needs.
Recent customer reviews
DocShipper as a GEODIS alternative: comparing their services
| Service Category |
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| FREIGHT FORWARDING | ||
| Sea Freight |
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| Air Freight |
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| Road Freight |
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| Rail Freight |
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| Customs Clearance |
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| Warehousing |
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| Cargo Insurance |
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| E-commerce Solutions |
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| Global Shipping Network |
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| Multimodal Freight |
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| A-to-Z Supply Chain Management |
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| CUSTOMER SUPPORT | ||
| Digital Customer Platform |
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| 24/7 Dedicated Account Manager |
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| Consulting Services (regulations, etc.) |
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| ADDITIONAL SERVICES | ||
| Supplier Audit |
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| Products Sourcing |
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| Quality Control |
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| Conformity & Product Certification |
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| Private Labelling Solutions |
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Don't settle for a standardized service. Experience the DocShipper difference - where your needs come first.
4 Good Reasons to Choose DocShipper over GEODIS
A to Z Supply Chain Management
Dedicated account manager
Attentive, human customer service
Commitment You Can Count On
End-To-End Supply Chain Management
⭕ GEODIS provides a wide range of logistics services, yet clients often mention challenges in fully managing their supply chain end-to-end. Many report delays and errors tied to third-party providers, sometimes even needing to step in and manage coordination themselves.
✔DocShipper, on the other hand, is praised for its all-in-one approach, ensuring a seamless process from factory to door. This comprehensive service gives clients peace of mind, allowing them to focus on their business while DocShipper handles every step with transparency and direct oversight.
24/7 Dedicated Account Manager
⭕ Customers often mention the frustration of limited follow-up and inconsistent communication when working with Geodis. It can feel like you're left in the dark, waiting on updates that just don’t come, adding stress to an already complex process.
✔ With DocShipper, you’re paired with a dedicated supply chain consultant who’s on hand 24/7 - ready to answer questions, provide updates, and keep everything moving smoothly. Reach out anytime by phone or email; they’re there to simplify every step, letting you focus on what matters.
Dependable Service That Delivers on Every Promise
⭕ Clients often mention feeling let down by GEODIS when promises aren’t kept, especially smaller businesses who sometimes feel overlooked in favor of bigger accounts. This lack of attention often leads to inconsistencies and leaves clients without the support they need.
✔ DocShipper, on the other hand, values every client equally, making consistency and dedication a priority. Their team works actively to handle any challenges or complexities, ensuring each shipment is managed with genuine care. You can trust DocShipper to keep things on track, delivering exactly what’s promised, every time.
3 Other Alternatives & Competitors to GEODIS
Looking for reliable GEODIS alternatives? Here are three top competitors that offer similar logistics services.
Alternative 1 : DHL Global Forwarding
DHL is a global logistics provider specializing in freight forwarding and supply chain solutions.
Pros:
- Extensive global network ensuring reliable international coverage.
- Strong focus on sustainable logistics practices.
- Offers diverse services from warehousing to freight management.
Cons:
- Common complaints about inefficiencies in large-scale operations.
- Limited personalized support for smaller clients.
- Occasionally higher costs compared to regional competitors.
Alternative 2 : UPS Supply Chain Solutions
UPS is known for its expertise in package delivery and comprehensive logistics solutions.
Pros:
- Wide range of services, including customs brokerage and freight.
- Advanced technology integration for efficient logistics.
- Strong presence in time-sensitive and critical deliveries.
Cons:
- Challenges with personalized service due to standardized processes.
- Experiences with delays and service inconsistencies.
- Higher pricing for certain specialized services.
Alternative 3 : Kuehne+Nagel
Kuehne + Nagel offers a comprehensive suite of logistics services with expertise in sea and air freight.
Pros:
- Excellent in sea and air freight logistics.
- Known for digital platforms enhancing customer experience.
- Global reach with strong supply chain expertise.
Cons:
- Similar issues with inefficiencies typical of large providers.
- Personalized support can be limited by the scale of operations.
- Reported delays and occasional customer service challenges.
Not convinced?
Go with the team that really care about you.
Try DocShipper and feel the difference of a service genuinely built around you and your business needs and goals.
Clients Testimonials
We can't make this up, read why businesses are trusting us with their shipments every day.
We were delighted with our collaboration on the shipment of a pallet from France to Thailand. Special mention to Léo Labarre, who was very attentive and responsive.
Brigitte Goillerey
January 9, 2025
My name is Ad Van Den Bosh. I am a Dutch business man cross-trading in the Far East. I reached Robert Houwayek to clear a 40HC of greenhouse equipment from Qingdao, and deliver it to Lan Krabue in no time. He suggested that I request a Form E, which I did from the supplier, and was able to enjoy a preferential tariff treatment. DocShipper, a way to help you save both time and money!
Ad van den Bosch
March 5, 2024
I used DocShipper's services to import a mini-excavator and other equipment from China to France, and everything went smoothly. I'd like to thank Alexis M in particular for his responsiveness and professionalism. He managed all the administrative and material issues perfectly. I recommend this company without hesitation.
Guillaume Boissieres
October 13, 2024
My trunks are picked up and delivered door-to-door, quickly and without delay. Ongoing contact with Léo Labarre, the manager, for the follow-up of the trip and customs clearance. My initial fears were quickly erased, thank you Léo and DocShipper Asia.
pat bart
January 5, 2025
A vice president caught up in the thick of thin things, an EXW shipment of plumbing supplies for irrigation from Eureka California to Caldera Costa Rica is definitely not what I’d like to have on my agenda. [...]This time he skillfully handled all US export formalities incl. SED/AES filing, pre-pull drayage, not to mention the sea freight from Oakland POL by a 20-footer. Everything ended up working out like a charm!
Dave Sheppard
July 10, 2024
"I feel they covered everything."
DocShipper shipped a 20- ft Milvan overseas to Laem Chabang for a customer. The team was responsible for shipping the shipping to another country. They took care of all the logistics. Having very little knowledge in this area, I didn't know how to organise myself . One week after my arrival on the Asian continent.
Anonymous, Crawfordsville, Indiana
Aug 9, 2023