A presence in China and the rest of ASEAN

When you ship with DocShipper, your shipment will not be blocked with other goods at the border. Our operations are guaranteed between China and the rest of ASEAN, giving your cargo the guarantee to continue to its final destination without customs hassles.


An Asian network

DocShipper is above all a network of several branches spread across Asia: China, Vietnam, Thailand, Malaysia, Hong Kong... With a local presence of our operations in each country, we are able to plan your shipments and above all to ensure a frictionless process.

We ensure the safety of your cargo from one end to the other by ensuring that all our highly trained drivers use only modern and well maintained high quality equipment. Our drivers are all experienced in cross-border transportation and are all fully capable of handling any problems that may arise during transportation.

Our drivers also have access to our mobile driver platform for real-time information updates. At DocShipper, our approach is: if you protect the driver, you protect the customer.

Optimize your supply chain with DocShipper

Consumer markets in Southeast Asia continue to grow. In a recent article on E-commerce in Southeast Asia, the Research Institute Forrester . reported that it expects B2C E-commerce to reach $53 billion by 2023, up from $19 billion today. Due to the growth of consumer markets and, as a result, household spending in Southeast Asia, more goods will need to be moved across borders. This has given a healthy boost to cross-border trucking activity in the region.

Cross-border trucking can save you time and money. Depending on the cargo and destination, it can be faster than sea freight and cheaper than air freight. It is also a more flexible option because it allows for new transport routes between neighbouring countries or regions and fast door-to-door delivery. With air freight and ocean freight, you rely on fixed schedules from the airline and shipping companies. With trucking, on the other hand, you can be much more flexible about the route and departure times.

On this page, the Operations Manager at DocShipper, shares information on cross-border trucking and provides tips on how to make the land border crossing process for your shipments as smooth as possible.


What are the busiest border crossings?

Some of the busiest border points for cross-border trade are the Thai-Malaysian border with Sadao (TH) / Bukit Kayu Hitam (BKH) and Sadao (TH) / Paedang Besar (Malaysia) as the two main border points.

Another occupied border point is the Pingxiang (CN) / Langson (VN) border between Vietnam and China. Finally, Johor (MY) and Tuas (SIN) between Malaysia and Singapore and Aranyaprathet (TH) and Poipet are among the busiest borders in the region.

In addition to the four borders above, we are also seeing an increase in trade between Thailand and Myanmar.


What do I need to know before arranging my first cross-border shipment?


Cross-border trucking as a mode of transport in Asia has many advantages. However, to ensure a smooth process, our operations manager mentions some things you should know before you arrange your first shipment.


Restrictions on road freight

Firstly, vehicle restrictions prevent the entry of the goods truck from one country to another. Unlike in the EU, where trucks can easily cross borders, commercial vehicles in Southeast Asia, registered in one country, cannot enter the other country.

For example, Malaysian trucks cannot enter Thailand and Thai trucks cannot enter Malaysia. Similarly, Chinese trucks cannot enter Vietnam and Vietnamese trucks cannot enter China.

There are two exceptions. Firstly in Laos, where trucks from Vietnam and Thailand can enter. Second, in Singapore, where Malaysian trucks are allowed in.

Vehicle restrictions require additional handling as cargo must change trucks at major border crossings.

There is also a greater risk of damage due to the transfer of the cargo to another truck. To minimise this risk, logistics providers use the method of Lift On / Lift Off (LoLo). LoLo means that the company transfers the entire container with a crane from one truck to another at the border.

DocShipper info : We overcome these challenges by implementing effective cross-border security procedures. Our cargo damage rate is less than 1% and we ensure the smooth daily movement of cargo across borders for many of our high-end customers. If you need more information Contact us ! 


Customs clearance

One of the advantages of working with a well-established cross-border provider is that it has an operational shipping processes and shippers can use secure storage and parking facilities at major borders in case of unexpected delays.

This is particularly important given the differences in customs requirements between countries that can lead to delays at road borders. While initiatives are being taken to establish a more consistent customs process, shippers still face multiple requirements when crossing the border.

Despite similarities with other modes of freight, such as ocean and air shipment, problems such as incomplete paperwork can still take a long time to resolve, especially given the remote locations of road borders compared to the usual points of entry in major cities where most customs offices are.

For example : When shipping to the CLMV countries, it's important to note that customs clearance processes can be more complex and time-consuming due to the less developed infrastructure and weaker logistics networks in these regions. As a result, it's recommended to work with cross-border providers that have experience operating in the CLMV countries and can offer support in navigating the customs clearance process.

DocShipper info : Choosing DocShipper as your logistics provider brings several advantages to cross-border trucking. With specialized customs teams at major road border points, we ensures compliance with all customs regulations prior to departure, avoiding delays and unexpected costs.  By partnering with DocShipper, shippers can ensure that their cross-border shipments will be handled with care and efficiency.  Contact us ! 


DocShipper Advice : To avoid problems during peak periods, we recommend that companies in Southeast Asia work with an experienced partner. International logistics providers, such as DocShipper, we are familiar with local market conditions and are better able to forecast traffic flows. We also partner with other trucking companies to effectively manage fluctuations in demand. Contact us ! 


Cargo safety and security

A final key area is cargo security. Cargo security is essential for all modes of transport. However, road conditions in South-East Asia are particularly difficult in particular when exporting from China. Fortunately, there are steps you can take to ensure that your cargo stays safe. To avoid damage to cargo, make sure that cargo is properly secured with straps or floor stops or install special air bags. Also, check that the driver is fully trained to handle rougher road conditions.

Multimodal Solutions

Trucking is not only an efficient transport solution across Southeast Asia. Increasingly, shippers are discovering the benefits of multimodal solutions for export or import to and from other parts of the world.

For example, at DocShipper, freight is transported from Vietnam to Bangkok by road for various customers, and once it arrives in Bangkok, the freight is shipped by air to East Asia, Europe and Latin America.
This multimodal solution is also attractive for cargo from other countries such as Cambodia, Laos and Myanmar.

Multimodal Solutions

Another interesting multimodal transport solution is road/rail between China and Europe.With the increasing frequency of rail travel between different cities in Europe and China, rail is rapidly becoming a more attractive option for shipments between Asia and Europe.
For several of our customers in Southeast Asia, particularly in Thailand and Malaysia, we now transport goods by truck to cities such as :

  1. Chongqing in southwest China.
  2. From Chongqing, we transport cargo by train to various cities in Europe.

This rail trucking solution can save you time and cost, and it also reduces carbon emissions.


DocShipper China | Procurement - Quality control - Logistics


Alibaba, Dhgate, made-in-china... Many know of websites to get supplies in Asia, but how many have come across a scam ?! It is very risky to pay an Asian supplier halfway around the world based only on promises! DocShipper offers you complete procurement services integrating logistics needs: purchasing, quality control, customization, licensing, transport...

Communication is important, which is why we strive to discuss in the most suitable way for you!