{"id":27003,"date":"2025-09-08T08:49:01","date_gmt":"2025-09-08T08:49:01","guid":{"rendered":"https:\/\/china.docshipper.com\/en\/?page_id=27003"},"modified":"2025-09-08T08:49:34","modified_gmt":"2025-09-08T08:49:34","slug":"private-policy","status":"publish","type":"page","link":"https:\/\/china.docshipper.com\/en\/private-policy\/","title":{"rendered":"Private Policy"},"content":{"rendered":"\t\t
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DocShipper Asia Company Limited<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Private Policy<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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1. Purpose and Scope<\/b><\/h3>

1.1 This Privacy Policy explains how DocShipper Asia Company Limited (\u201cDocShipper\u201d, \u201cwe\u201d, \u201cour\u201d, \u201cus\u201d), a company incorporated in Hong Kong SAR, collects, uses, stores, and protects personal data of its clients (\u201cClient\u201d, \u201cyou\u201d).<\/span><\/p>

1.2 This Policy applies to all personal data processed in connection with DocShipper\u2019s services, including procurement, sourcing, moving, shipping, logistics, warehousing, customs clearance, and ancillary services (the \u201cServices\u201d).<\/span><\/p>

1.3 This Policy is drafted in accordance with:<\/span><\/p>

  • the <\/span>Personal Data (Privacy) Ordinance (Cap. 486)<\/b> of Hong Kong (PDPO), and<\/span>

    <\/span><\/li>
  • the <\/span>General Data Protection Regulation (EU) 2016\/679 (GDPR)<\/b> for clients located in the European Union.<\/span>

    <\/span><\/li><\/ul>

    2. Data Controller<\/b><\/h3>

    2.1 The data controller responsible for processing your personal data is:<\/span><\/p>

    DocShipper Asia Company Limited<\/b>
    <\/b> Registered in Hong Kong SAR<\/span>
    <\/span> Email: privacy@docshipper.com<\/span><\/p>

    3. Personal Data We Collect<\/b><\/h3>

    3.1 We may collect and process the following personal data:<\/span><\/p>

    • Identification data (name, date of birth, passport\/ID details).<\/span>

      <\/span><\/li>
    • Contact details (address, email, phone number).<\/span>

      <\/span><\/li>
    • Business details (company name, registration, tax\/VAT information).<\/span>

      <\/span><\/li>
    • Shipping details (origin, destination, inventory lists, customs documents).<\/span>

      <\/span><\/li>
    • Financial details (banking details for invoicing and payment).<\/span>

      <\/span><\/li>
    • Communications (emails, chat, WhatsApp, WeChat, or other exchanges with our teams).<\/span>

      <\/span><\/li><\/ul>

      4. Purpose of Processing<\/b><\/h3>

      4.1 We process personal data for the following purposes:<\/span><\/p>

      • To prepare and execute quotes, bookings, contracts, and invoices.<\/span>

        <\/span><\/li>
      • To arrange transportation, warehousing, and customs clearance.<\/span>

        <\/span><\/li>
      • To comply with legal obligations (customs, tax, accounting).<\/span>

        <\/span><\/li>
      • To communicate with clients and provide support.<\/span>

        <\/span><\/li>
      • To improve our Services and maintain security.<\/span>

        <\/span><\/li>
      • With consent, to send marketing communications or newsletters.<\/span>

        <\/span><\/li><\/ul>

        5. Legal Basis for Processing (GDPR)<\/b><\/h3>

        For EU clients, personal data is processed based on:<\/span><\/p>

        • Contractual necessity (execution of quotes, orders, logistics).<\/span>

          <\/span><\/li>
        • Legal obligation (customs, tax, compliance).<\/span>

          <\/span><\/li>
        • Legitimate interest (customer service, fraud prevention, business continuity).<\/span>

          <\/span><\/li>
        • Consent (marketing communications, where applicable).<\/span>

          <\/span><\/li><\/ul>

          6. Data Sharing and Transfers<\/b><\/h3>

          6.1 We may share personal data strictly as necessary with:<\/span><\/p>

          • Our suppliers, agents, carriers, and subcontractors.<\/span>

            <\/span><\/li>
          • Customs, port, tax, and government authorities.<\/span>

            <\/span><\/li>
          • Banks, insurers, and professional advisors.<\/span>

            <\/span><\/li>
          • IT and hosting service providers.<\/span>

            <\/span><\/li><\/ul>

            6.2 Where data is transferred outside the EU, we implement appropriate safeguards, such as contractual clauses or secure transfer protocols, in accordance with GDPR requirements.<\/span><\/p>

            7. Data Retention<\/b><\/h3>

            7.1 Personal data is retained only for as long as necessary for the purposes stated, and in compliance with legal and accounting obligations.<\/span><\/p>

            7.2 Typically:<\/span><\/p>

            • Shipping and customs documents: up to 7 years (statutory obligations).<\/span>

              <\/span><\/li>
            • Client communications and contracts: up to 5 years.<\/span>

              <\/span><\/li>
            • Marketing data: until consent is withdrawn.<\/span>

              <\/span><\/li><\/ul>

              8. Data Security<\/b><\/h3>

              8.1 DocShipper implements appropriate technical and organizational measures to protect personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction.<\/span><\/p>

              9. Client Rights<\/b><\/h3>

              9.1 Under the PDPO (Hong Kong), you have the right to access and correct your personal data held by us.<\/span><\/p>

              9.2 Under GDPR (EU clients), you additionally have the following rights:<\/span><\/p>

              • Right of access, rectification, and erasure (\u201cright to be forgotten\u201d).<\/span>

                <\/span><\/li>
              • Right to restrict or object to processing.<\/span>

                <\/span><\/li>
              • Right to data portability.<\/span>

                <\/span><\/li>
              • Right to withdraw consent (for marketing communications).<\/span>

                <\/span><\/li>
              • Right to lodge a complaint with a supervisory authority.<\/span>

                <\/span><\/li><\/ul>

                Requests can be submitted at: <\/span>info@docshipper.com<\/b>.<\/span><\/p>

                10. Cookies and Website Tracking<\/b><\/h3>

                10.1 Our website may use cookies and analytics tools to improve user experience, measure traffic, and deliver relevant information.<\/span>
                <\/span> 10.2 Where required under GDPR, you will be asked for explicit consent to accept or decline cookies.<\/span><\/p>

                11. Confidentiality<\/b><\/h3>

                11.1 All personal data and client information is treated as strictly confidential.<\/span>
                <\/span> 11.2 Data is only shared with third parties where necessary for the execution of Services or where legally required.<\/span><\/p>

                12. Amendments<\/b><\/h3>

                12.1 DocShipper reserves the right to update this Privacy Policy to reflect legal or business changes.<\/span>
                <\/span> 12.2 The latest version will always be available on our website, with the date of last update clearly indicated.<\/span><\/p>

                13. Governing Law<\/b><\/h3>

                13.1 This Privacy Policy is governed by and construed in accordance with the laws of the <\/span>Hong Kong Special Administrative Region of the People\u2019s Republic of China<\/b>, without prejudice to mandatory EU GDPR rights where applicable.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

                DocShipper Asia Company Limited Private Policy 1. Purpose and Scope 1.1 This Privacy Policy explains how DocShipper Asia Company Limited (\u201cDocShipper\u201d, \u201cwe\u201d, \u201cour\u201d, \u201cus\u201d), a company incorporated in Hong Kong SAR, collects, uses, stores, and protects personal data of its clients (\u201cClient\u201d, \u201cyou\u201d). 1.2 This Policy applies to all personal data processed in connection with<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-27003","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/china.docshipper.com\/en\/wp-json\/wp\/v2\/pages\/27003","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/china.docshipper.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/china.docshipper.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/china.docshipper.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/china.docshipper.com\/en\/wp-json\/wp\/v2\/comments?post=27003"}],"version-history":[{"count":0,"href":"https:\/\/china.docshipper.com\/en\/wp-json\/wp\/v2\/pages\/27003\/revisions"}],"wp:attachment":[{"href":"https:\/\/china.docshipper.com\/en\/wp-json\/wp\/v2\/media?parent=27003"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}